Position closes on 28th July 2017
Responsibilities and duties
Core tasks and duties
• To contribute to the planning, implementation and delivery of a social and activity programme for all pensioners of the MTI, including short stay Pensioners, in conjunction with their wishes.
• To assist in delivering a comprehensive range of activities to cover daily, weekly, monthly and seasonal opportunities.
• To work a rolling rota, including weekends, to enable residents and flexible hours to enable pensioners to attend various evening events as required.
• To support and facilitate pensioners to engage in activities and social events both in their own berths or communal environments, e.g. dining/lounge/activity areas and on outings are appropriate.
• To work as part of the Activity Team and alongside other staff members and volunteers to deliver social group activities and events.
• To facilitate the integration of provision of social and activity engagement into the daily lives of pensioners.
• To complete risk assessments when planning new activities, delegating activities to volunteers, or when arranging outside entertainment or trips.
• To maintain competence in delivering activities and to seek additional knowledge or support from other staff members, when required.
• To stay on top of best practice in activity provision by using outside organisations and resources, such as NAPA and Age exchange, and discussing information and ideas amongst the Activity Team and volunteers.
Contribute to Pensioner Satisfaction
• To conduct personal questionnaires of Pensioner’s skills, hobbies and social interests as new Pensioners move into the MTI and to liaise with ward nursing and care staff to integrate an individuals’ social programme into their care plan.
• To review the progress of any individual social or activity intervention plans regularly.
• To undertake regular documentation of Pensioners engagement in an activity or event, and ensure records are updated in a concise, accurate and timely manner in line with departmental standards.
• To support the Activity Co-ordinator in undertaking regular reviews of group and 1:1 activities, to ensure the services provided develop with the needs of the Infirmary and Pensioners.
• To document when a pensioner has been invited to attend but has declined for whatever reason, to indicate inclusivity.
• To report any issues or concerns to the Matron as appropriate.
• To support other staff members and play an active part in the Royal Hospital multi-disciplinary approach to ensure Pensioners are at the heart of all decision and policy making.
• To support the Volunteer Coordinator by providing day-to-day supervision of volunteers who are involved in group and 1:1 interactions with the residents.
• To delegate jobs to volunteers when on outside trips or hosting events and entertainment.
• To encourage staff members, relatives and friends to participate in the MTI’s activities and to focus on encouraging care and nursing staff to support the activities work on the wards and in the activities room.
• To communicate effectively with other staff members regarding changes in a resident’s condition or any other useful information needed.
• Communicate information about activity and social events within the Infirmary in an accessible manner to residents, families, visitors and staff, as appropriate.
• To communicate appropriately, sensitively and effectively to Pensioners and families, and directing families to their appropriate point of contact on the ward.
• To demonstrate skills in engaging and motivating Pensioners to achieve their maximum participation during 1:1 or group interventions.
• To understand barriers to effective communication and to use the appropriate strategies to overcome it such barriers
• To attend and contribute to team meetings, taking responsibility for noting and distributing minutes when necessary.
Continuing Professional Development
• To attend organised training sessions including all mandatory RHC training sessions and any other in-service training, as advised by a senior.
• To partake in the ethos of lifelong learning and collate evidence of own continuous professional development.
• To undertake supervision with the Infirmary Administration & Volunteer Manager and to participate in an annual Performance Appraisal, reviewing competencies, achievements and identified needs, and committing to achieving agreed learning or skill development goals.
• To carry out basic administrative and other clerical and housekeeping tasks, as required.
• To collate social, group and 1:1 activity statistics and work with Quality Assurance Manager to provide termly statistics reports.
• To manage self and workload effectively, recognising when there is a need to prioritise and do so appropriately or as advised by a senior.
World-renowned show jumping event, the Longines Global Champions Tour will be taking place for the first time at the Royal Hospital Chelsea early next month.
The Chelsea Pensioners have paraded at the Royal Hospital Chelsea's Founder's Day on 8 June, reviewed by His Royal Highness The Earl of Wessex.