The Royal Hospital has received the highest rating of OUTSTANDING from the official regulator of health and social care in England.
The Care Quality Commission (CQC) published its latest report on our services in November and assessed them as being 'outstanding caring, responsive and well-led'.
These services include the Margaret Thatcher Infirmary (care home with nursing), the medical centre and our domiciliary care service. The report goes on to say: 'We saw that staff treated people with respect and kindness, and promoted their dignity and independence. People told us staff were incredibly kind and compassionate which had a positive impact on their lives.'
Director of Health and Wellbeing at the Royal Hospital, Colonel Laura Bale, has said: “I am delighted that we have received such an accolade for the services we provide. This recognises the team work and commitment from all staff dedicated to the care and wellbeing of the Chelsea Pensioners.”
A copy of the report can be found here: http://www.cqc.org.uk/provider/1-199725901/services
The Chelsea Pensioners will be taking part in the annual Lord Mayor's Show in London this year, to celebrate their 325th anniversary.
Royal Hospital Chelsea Matron, Susan Williams joins expert panel of judges at the 3rd Sector Care Awards 2017