Please read carefully the restrictions and information relating to different categories of visitors, access to on-site facilities and events.

Site Visitors

Pensioner Relatives and Friends

Please note, with immediate effect the only family and friends who will be allowed on site will be those who have specific authority from Matron, Company Captain or the Duty Officer.

All visits to our registered care wards have been suspended.  (Paget Ward, Jones Ward and Campbell Ward). Any exceptions to this would be if there was a serious change in an individual's health condition. Please call the relevant ward if you require any further updates on the Chelsea Pensioners who reside there. If a friend or family member would like to get in touch with a Pensioner living on Jones, Campbell or Paget wards (MTI) they must contact the ward, who will arrange this for them.

  • Paget ward: 020 7881 5262
  • Jones ward: 020 7881 5223
  • Campbell ward: 020 7881 5551

Volunteers

We have suspended all volunteers (apart from those living at the Hospital) from attending their much valued normal duties on site. For additional information on how you may still be able to help remotely, please contact the Volunteer Coordinator on 020 7881 5311.

Tours

We have taken the decision to cancel all tours in March, April and May with immediate effect.

There is currently no specific date as to when we are likely to resume our tours programme. Once we are able to reopen the site to the public, we will offer all cancelled tours priority booking for future dates and will contact you in due course. 

If you have already paid a deposit or the full amount for your tour booking, you will be reimbursed in full.

Please contact 020 7881 5493 for further information.

Schools

We have taken the decision to cancel all school bookings with immediate effect

There is currently no specific date as to when we are likely to resume our education programme. Once we are able to re-open the site to the public, we will offer all schools whose visits were cancelled priority booking for future dates and will contact you in due course.

If you have any questions or would like to discuss the implications for your booking further, please don’t hesitate to get in touch via 020 7881 5493. 

Media

Media interviews on site have been suspended until further notice. Please contact Emma Pollock on 07530598395 if you have any media enquiries. 

Guest Accomodation Bookings

Due to reducing our public access on site, unfortunately all our guest accommodation bookings will be cancelled until further notice.

Four Day Stay Visits for those considering applying for admission

Unfortunately at this time we have suspended our four day stay visits. As our current Pensioner population are considered as vulnerable we are not permitting external members of the public into the Pensioners’ private accommodation. We are aware that this may cause disappointment for those who were planning on their visit soon but we hope to re-schedule as soon as possible. 

Suppliers/Contractors

Plans are pending for suppliers and contractors who are due to visit the site. If they have not already been in touch, please get in touch with your contact at the Royal Hospital to see how site restrictions may affect you.

Business Meetings

Further information to follow.

Events

Founder's Day

The Governor of the Royal Hospital Chelsea, General Sir Adrian Bradshaw KCB OBE DL, announced on 30th March 2020 that the annual Founder's Day celebrations would be cancelled. Read his full statement.

Private Event Bookings

In line with our Force Majeure Event clause in the venue hire contract, the Coronavirus has now constituted a severe enough reason for us to close the site for external events, ensuring we protect Pensioners, staff and residents.

Events are now cancelled for March, April and May. If you have made a booking with us, please contact the events team on 02078815350 if you require any information.

Friends' and Governor's Circle Events

Our Friends’ programme of events has now been cancelled during the months of March, April and May. Please contact the Friends Membership Officer for more information: constance.venn@chelsea-pensioners.org.uk

Site Facilities

Post Office & Gift Shop

Please note that the Post Office and Shop will be closed to the public from Thursday 19th March, until further notice.

Online Shop

Due to the ongoing COVID-19 crisis, we have taken the difficult decision to temporarily suspend all online orders until further notice.

Chapel

The Chapel is now closed to the public until further notice. This now includes Sunday services.

Coffee Shop

The Coffee Shop is now closed to the public until further notice.

Museum

The museum is now closed to the public until further notice.

South Grounds

The South Grounds at the Royal Hospital Chelsea are still open to the public for exercise purposes and can be accessed by the Bull Ring Gate (from the Embankment),  in accordance with the latest Government regulations (enforceable by law). There will be no access through this route to the Hospital or Ranelagh Gardens, which will remain closed to the general public.

Central Health Physio

From Friday 20th March, Central Health Physio services will close until further notice..

Tennis Lessons

Tennis lessons at the Royal Hospital have now closed with immediate effect. Please contact Albert for more information on either bodyswot@hotmail.com or 07944 186 743.

Burton Court

Burton Court is still open, for members only, and we expect members to use it in accordance with the latest Government regulations (enforceable by law). For those who are not members of the same household, please keep two meters apart when using this park.The football pitch has also closed. If you have any questions please contact the Burton Court Manager sophia.maybanks@chelsea-pensioners.org.uk

The Chelsea Pensioners do not currently have access to Burton Court, as they are now staying within the confines of the main Hospital site during this time.

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News

View the archive

Pensioner Leo Tighe sitting on a bench on the Royal Hospital's colonnade
Royal Hospital in the news

The Royal Hospital welcomed BBC's Defence Correspondent Johnathan Beale to see what life is like for the pensioners under these new restrictions and speak with the Hospital's Governor, General Sir Adrian Bradshaw.

Wren Chapel at the Royal Hospital with table at entrance with hand sanitizer
A shared purpose at the Royal Hospital

Healthcare systems in countries around the world are facing a considerable challenge in their Coronavirus preparation and response. The increased risk to the elderly and those with underlying health conditions is putting pressure on organisations which have a primary focus on caring for older people.

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