The Board of Commissioners of the Royal Hospital Chelsea ('we', 'us' or 'our') is committed to protecting and respecting your privacy.
Depending on the purpose for which you are providing your personal data to us, through any means listed within the Policy for the purpose of the Data Protection Act 1998 (the 'Act') and GDPR, the data controller (or entity responsible of the data collected) will be either:
Where we (or any member of the Royal Hospital Chelsea Group) collect information from you we will identify the purpose for which the information is to be collected and processed. From time to time we may contact you with other information that is also relevant to that purpose. You will not have to receive any information in this respect if you do not wish and will be able to select and choose such notifications on the forms set out on this Website and/or elsewhere as applicable, or after providing your information. You should follow the instructions on the relevant forms in this respect.
We (or the Royal Hospital Chelsea Group) may collect and process the following data about you:
Information that you provide by completing forms in writing, email, through our web site or social media. This includes information provided at the time of registering with us, to use our Website (where applicable), to become a Chelsea Pensioner, to become a member of staff, to enter into a contract for our services, to support or subscribe to our services (where applicable), to request materials or to request further services. We may also ask you for information when you enter a competition or promotion sponsored by any member of the Royal Hospital Chelsea Group, when you respond to a survey and/or when you report a problem with any of our communication channels or services.
We collect the following classes of information:
Generally we do not seek to collect 'sensitive personal data' - that is, data relating to:
If you are interested in becoming a Chelsea Pensioner we will as part of the process seek to collect some 'sensitive personal data' as detailed above, and as a Chelsea Pensioner such data will routinely be collected as part of the service delivery process.
The core activities we carry out with your data enable us to:
Under the Act and GDPR, you may ask for a copy of the information we hold about you and you may request changes be made to this information if it is inaccurate or not up-to-date. Please email firstname.lastname@example.org in these circumstances. If you want to change the details that you have registered online with us, follow the instructions for each individual application.
Although we do not currently do this, we may in future use your data to group together people who have behaved, or might behave in similar ways. For example, we might find that people who had been to certain functions, events or activities. If this was the case then we might “tag” your record to remind us to include you in invitations to similar functions, events or activities or to assess the likelihood that you might come to another type of functions, events or activities. We might carry out similar processes to help us organise our fundraising.
You have a specific right to ask us not to do this. If you would prefer us not to, then please contact us using any of the contact details below.
Once we have received your information by whatever means, we will use strict procedures and security features to try to prevent unauthorised access and we require our suppliers to do the same.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk.
Your data may be shared with third parties to deliver services and products that you have engaged and or agreed to with the Royal Hospital Chelsea Group.
We use information held about you in the following ways:
If we or permitted third parties require to use your data, we (or they) will contact you by electronic means only if you have consented to this.
If you do not want us to use your data in this way, or to pass your details on to third parties you can request your data not to be used in this way by emailing said request to email@example.com
Any information provided will only be used for the purpose stated or based on our legal requirements or legitimate business interests.
We may disclose your personal information to third parties without obtaining further consent from you:
You have the right for us not to process your personal data for information and marketing purposes. We will usually inform you (before collecting your data) if we wish to use your data for such purposes or if we intend to disclose your information to any third party for such purposes and request your consent to these activities. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by emailing firstname.lastname@example.org.
Our Website may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
You may change or stop the way in which we communicate with you or process data about you, and if it is not required for the purpose you provided it, then we will do so. Activities like processing Gift Aid donations may mean we cannot entirely stop processing your data. We will always endeavour to comply with such a request, however.
If you are not satisfied with the way we have processed your data then you can complain to the Office of the Information Commissioner.
The RHC will keep some forms of information for longer than others. Information should not be kept indefinitely, unless there are specific requirements. In line with principle 5 of the data protection act information should not be kept longer than is necessary.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act in providing you with details of the information we hold about you.
If you have any questions about this privacy notice, about the way in which we process your data, or if you wish to change the way we use your data, including how we communicate with you, and then please contact us:
The Data Protection Officer, Royal Hospital Chelsea, Royal Hospital Road, London SW3 4SR
or email email@example.com
The Royal Hospital Chelsea is celebrating National Care Home Open Day 2018 on Friday 20th April, by opening the doors to its dedicated care facility – the Margaret Thatcher Infirmary (MTI).
Chelsea Pensioners, David and Tom Lyall describe their close sibling relationship