Position closes on 24th May 2024

The Tenancy & Contributions Officer will lead on the delivery and continuing evolution of the tenancy agreement (known as the In-Pensioner Agreement). Part of the delivery of the agreement will be coordinating the process of setting and reviewing In-Pensioner’s personal financial contribution to the Royal Hospital. The role also requires the individual to support with benefit applications as required, as well as undertake other housing management related tasks on behalf of the organisation.

In addition, the role is also a core component of the recruitment process for new In-Pensioners being the point of first appeal should a candidate be unsuccessful in their application to join. The role is complex, but we have a vibrant multidisciplinary team that is there to help. This role will add tremendous additional value to how we develop and deliver our services.

Working closely with colleagues and partner organisations, the individual appointed will be required to have strong administrative and analytical skills as well as demonstrable customer care and communication skills that enable them to build effective working relationships with In-Pensioners, colleagues and other stakeholder alike.

The Royal Hospital is seeking an individual with previous experience in the housing sector, preferably having worked with older people who is looking for a new challenge and who wishes to become part of this iconic institution.

For further information, please see the attached Job Description.  If you have any queries or would like to speak to someone about this role, please contact Jo Molendo on 0207 881 5336 for an informal discussion.

This is a full time and permanent role and the salary range is £30,000 - £35,000 depending on experience. 

About Us

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship.  Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.

Our selection process.

Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:

  • Ask for references from those you have listed on your application form
  • Check your right to live and work in the UK
  • Check any declarations you have made on your application form
  • Ask you to complete a medical form
  • Carry out an Enhanced DBS application.


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Chelsea Pensioners in scarlet coat and Royal Gurkhas stood together
Chelsea Pensioners join the Liberation of Guernsey

This month marked the 79th anniversary of the Liberation of Guernsey. A group of 10 Chelsea Pensioners and serving soldiers from the Royal Gurkha Rifles visited the channel island to mark the occassion. 

Three Chelsea pensioners, two stood behind a bench and one sitting surrounded by red roses in pots
Introducing the Chelsea Pensioner Rose - 'every garden should have one'

A stunning new rose celebrating the Chelsea Pensioners was launched at the RHS Chelsea Flower Show 2024. Exclusively grown by Harkness Roses for the Royal Hospital, the radiant, resilient Chelsea Pensioner Rose is an asset to any garden. And every rose sold helps support the iconic Army veterans it’s named for.