MTI care staff receive nationally recognised Care Certificate

3rd December 2018

The Care Certificate is an identified set of standards that health and social care workers adhere to in their daily working life. Designed with the non-regulated workforce in mind, the Care Certificate gives everyone the confidence that workers have the same introductory skills, knowledge and behaviours to provide compassionate, safe and high quality care and support.

"At the Royal Hospital Chelsea, we felt it was important that all our care staff undertook this national recognised certificate," says Director of Health & Wellbeing at the Royal Hospital, Professor Deborah Sturdy OBE, "in order that we are assured of their knowledge about essential aspects of care and support to our Pensioners."

The Care Certificate is based on 15 standards, all of which individuals need to complete in full before they can be awarded their certificate:

  • Understand your role
  • Your personal development 
  • Duty of care
  • Equality and diversity
  • Work in a person centred way
  • Communication 
  • Privacy and dignity 
  • Fluids and nutrition 
  • Awareness of mental health, dementia and learning disability
  • Safeguarding adults
  • Safeguarding Children
  • Basic Life Support 
  • Health and Safety 
  • Handling information 
  • Infection prevention and control 

Each standard is underpinned by full learning outcomes and assessment criteria.

On Thursday 29th November, the Royal Hospital held its second celebration event in recognition of care staff who have met the above standards and who therefore qualify for the Care Certificate. The Royal Hospital is proud that 38 of its care staff have now received the Certificate. 

Susan Williams, Matron of the Royal Hospital said: "It is a great privilege to work in an environment with staff so motivated and willing to learn. This makes a huge difference to the lives of our Chelsea Pensioners. Well done!"


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