The Royal Hospital’s Medical Centre, based in the Infirmary building, represents the latest chapter in a distinguished and unbroken history of medical care for veteran soldiers, dating back to 1692.  

Although medical care has changed greatly during those years, our aim remains the same - providing each Chelsea Pensioner with exceptional, personalised medical advice and treatment so they can enjoy the most healthy, content and active life possible.

We feel privileged and proud to be continuing a long tradition of healthcare at the Royal Hospital Chelsea and look forward to helping Chelsea Pensioners to enjoy the best health and wellbeing, now and for many years to come.

Holistic, personalised care

We achieve our aim through first class medical healthcare and by working collaboratively. 

The Royal Hospital’s model of integrated health and social care allows our GPs to coordinate and plan the clinical care of Pensioners’ with our on-site nurses, physiotherapists, occupational therapists, podiatrists and other health and social care professionals. 

A unique GP practice

The Medical Centre is a registered NHS surgery, so our patients are eligible for all available NHS treatments and services – through the surgery team, local community clinics or NHS hospitals.

Because our practice only serves the 300 or so Chelsea Pensioners, we can concentrate resources on optimising our patients’ health and wellbeing in a way that wouldn’t be possible in a standard surgery.  As well as the morning and afternoon surgeries, our doctors, nurses and care assistants hold each weekday, our GPs visit and supervise the medical treatment of residents who are unable to get to the centre.  We also run care planning clinics and are developing our range of specialised chronic disease clinics (which currently cover conditions including diabetes, asthma and COPD).

Visiting consultants attend the surgery to see in-house referrals and our GPs have developed close links with consultants in local NHS hospitals. This facilitates the planning of out-patient treatment and hospital admissions and discharges.

Judged ‘outstanding’ by the CQC

The Medical Centre is subject to, and compliant with the prevailing NHS GP contracts and is CQC-inspected alongside the Infirmary Care Home.  At our last full CQC inspection in 2019, we were awarded ‘outstanding’ status by the inspection team.

Enhanced Access Hub Practice
The Enhanced Access HUBs within the Royal Borough of Kensington & Chelsea offer our locally registered patients additional access to services in the evenings, weekends and bank holidays. Click here to learn more about the West London Enhanced Access Hubs.

Important information for Chelsea Pensioners about the Medical Centre

Contact details

The Medical Centre 
Margaret Thatcher Infirmary
Royal Hospital Chelsea
Royal Hospital Road
SW3 4SR (Get Directions)

Tel: 020 7881 5267

Reception opening hours
8am-6pm, Monday-Friday 

Telephone queries
8am-6.30pm, Monday-Friday 

Our services

  • Primary care medical services to include chronic disease management
  • Primary care nursing
  • Physiotherapy
  • Occupational therapy
  • Chiropody
  • Audiology

Patient online access
Our registered patients can click here to book an appointment, request repeat prescriptions, or view their summary. To use this service, patients will need to request a username and password in person at the surgery.

Our staff

  • Dr Fergus Keating
  • Dr Maya Chowdhury
  • Natalia Eisler – Senior Practice Nurse
  • Amanda Lord - Infirmary Business Manager
  • Elzbieta Muciek – Medical Centre Health Care Assistant
  • Sarah Reilly – Medical Centre Receptionist

Useful links

  • Rate our surgery
    Click here to read surgery reviews or rate our surgery.
  • Medical Centre Privacy Notice
    Click here to view our Medical Centre Privacy Notice.
  • Patient Survey Report 2019
    Click here to view the results from our annual patient experience survey for 2018/19

Royal Hospital Chelsea Newsletter

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View the archive

The Forgotten War

This year marks the 70th anniverasry since the fighting of the Korean War ended. Here at the Royal Hospital Chelsea, we want to remember the countless individuals that were impacted by the Korean war; and to do so, a few of our Korean Veterans shared their experiences with us.

David Richmond CBE - new CEO of Royal Hospital Chelsea
David Richmond CBE appointed as new CEO at the Royal Hospital Chelsea

We are pleased to announce the appointment of David Richmond CBE as the Royal Hospital Chelsea’s new Chief Executive Officer.