The Royal Hospital’s Medical Centre, based in the Infirmary building, represents the latest chapter in a distinguished and unbroken history of medical care for veteran soldiers, dating back to 1692.
Although medical care has changed greatly during those years, our aim remains the same - providing each Chelsea Pensioner with exceptional, personalised medical advice and treatment so they can enjoy the most healthy, content and active life possible.
We feel privileged and proud to be continuing a long tradition of healthcare at the Royal Hospital Chelsea and look forward to helping Chelsea Pensioners to enjoy the best health and wellbeing, now and for many years to come.
Holistic, personalised care
We achieve our aim through first class medical healthcare and by working collaboratively.
The Royal Hospital’s model of integrated health and social care allows our GPs to coordinate and plan the clinical care of Pensioners’ with our on-site nurses, physiotherapists, occupational therapists, podiatrists and other health and social care professionals.
A unique GP practice
The Medical Centre is a registered NHS surgery, so our patients are eligible for all available NHS treatments and services – through the surgery team, local community clinics or NHS hospitals.
Because our practice only serves the 300 or so Chelsea Pensioners, we can concentrate resources on optimising our patients’ health and wellbeing in a way that wouldn’t be possible in a standard surgery. As well as the morning and afternoon surgeries, our doctors, nurses and care assistants hold each weekday, our GPs visit and supervise the medical treatment of residents who are unable to get to the centre. We also run care planning clinics and are developing our range of specialised chronic disease clinics (which currently cover conditions including diabetes, asthma and COPD).
Visiting consultants attend the surgery to see in-house referrals and our GPs have developed close links with consultants in local NHS hospitals. This facilitates the planning of out-patient treatment and hospital admissions and discharges.
Judged ‘outstanding’ by the CQC
The Medical Centre is subject to, and compliant with the prevailing NHS GP contracts and is CQC-inspected alongside the Infirmary Care Home. At our last full CQC inspection in 2019, we were awarded ‘outstanding’ status by the inspection team.
Enhanced Access Hub Practice
The Enhanced Access HUBs within the Royal Borough of Kensington & Chelsea offer our locally registered patients additional access to services in the evenings, weekends and bank holidays. Click here to learn more about the West London Enhanced Access Hubs.
Important information for Chelsea Pensioners about the Medical Centre
The Medical Centre
Margaret Thatcher Infirmary
Royal Hospital Chelsea
Royal Hospital Road
SW3 4SR (Get Directions)
Tel: 020 7881 5267
Reception opening hours
- Primary care medical services to include chronic disease management
- Primary care nursing
- Occupational therapy
Patient online access
Our registered patients can click here to book an appointment, request repeat prescriptions, or view their summary. To use this service, patients will need to request a username and password in person at the surgery.
- Dr Fergus Keating
- Dr Maya Chowdhury
- Natalia Eisler – Senior Practice Nurse
- Amanda Lord - Infirmary Business Manager
- Elzbieta Muciek – Medical Centre Health Care Assistant
- Sarah Reilly – Medical Centre Receptionist