The Welfare Team at the Royal Hospital Chelsea is multi-disciplinary, and includes both ex-military and civilian staff members. They all work within the Department of Health & Wellbeing and are based in the office block on East Road.

Our Welfare Team

Regimental Sergeant Major – is responsible for the coordination of Chelsea Pensioners attendance at all external events. He is also the lead for ceremonial events such as our annual Founder's Day Parade and the national Remembrance events. The Regimental Sergeant Major meets with the Company Sergeant Majors (CSMs) on a daily basis to update them on relevant issues concerning the Pensioner community.

Captains – are responsible for the overall welfare, conduct and behaviour of the Chelsea Pensioners within their Company. Pensioners should speak to their Captain in the first instance with any queries, concerns or issues they have. Captains are also able to keep in contact with Pensioners Next of Kin, and family members if they have consent to do so.

Social Care Team – consists of the Social Care Manager, Social Care Assistant, Admissions Officer and Minibus Driver. Their support to Pensioners includes practical assistance with changing or making appointments, making arrangements for transport and an escort for those going to outside hospitals, opticians, dentists or clinics. They also support Pensioners to manage their finances, make purchases, register their Power of Attorney, or make arrangements for travel and holidays with the necessary assistance (and insurance). The Social Care team support Pensioners to replace lost bank cards, freedom passes etc, renew passports, and make applications for disability related support such as taxi cards and blue badges. The Social Care team also issue wearable pendants for Pensioners who would benefit from being able to press the pendant to get assistance from a staff member in the event of a fall. The daily drop in service accommodates the needs and requests of those who are able to visit, and they also provide over the phone or e-mail support for those who prefer this.

Chief Clerk – is responsible for a wide range of administrative tasks which support the Department of Health & Wellbeing. The Chief Clerk writes the Weekly Bulletin which is a weekly publication for the Pensioners. The Chief Clerk supports the Sergeant Major in ensuring arrangements are made for external trips.

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HRH, The Prince Philip - Duke of Edinburgh Painting
Chelsea Pensioners share recollections of HRH The Prince Philip, Duke of Edinburgh

The Royal Hospital Chelsea community continues to send our thoughts and condolences to the Royal Family at this difficult time. Many of our Chelsea Pensioners were fortunate enough to meet HRH The Prince Philip, Duke of Edinburgh at the Royal Hospital’s Founder’s Day celebrations or through his other official duties.

Infirmary Bombing
Remembering the Soane Infirmary bombing

Today marks 80 years following the bombing of the Royal Hospital’s Infirmary during the Second World War. The magnificent Infirmary, which once stood on the current site of the National Army Museum, was hit by a parachute bomb on 16 April 1941 – destroying most of the building and tragically ending the lives of 13 people.

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