Our Social Care Support

The Social Care team, provide the advice and support which enables Pensioners to live independently, free from unnecessary stress and worry. Their support to Pensioners includes practical assistance with changing or making appointments, making arrangements for transport and an escort for those going to outside hospitals, opticians, dentists or clinics. They also support Pensioners to manage their finances, make purchases, register their Power of Attorney, or make arrangements for travel and holidays with the necessary assistance (and insurance). The Social Care team support Pensioners to replace lost bank cards, freedom passes etc, renew passports, and make applications for disability related support such as taxi cards and blue badges. The Social Care team also issue wearable pendants for Pensioners who would benefit from being able to press the pendant to get assistance from a staff member in the event of a fall. The daily drop in service accommodates the needs and requests of those who are able to visit, and they also provide over the phone or e-mail support for those who prefer this.

Our minibus and driver provide transport to those attending outside appointments. We have also expanded the use of our minibus to include facilitating shopping trips, activity trips and a weekly visit to the cinema.

The introduction a new electronic record system has enabled us to improve the way that we conduct the assessment and support planning for Pensioners living independently to ensure that it is able to reflect the strengths, goals and support required across a range of different areas for each individual. All new Pensioners now have an assessment and support plan in place, within the first 3 months of their arrival. As we move forward into 2020, the introduction of a ‘case finding’ approach will mean that the Social Care team reach out to Pensioners living within the Long Wards who have identified needs, to offer personalised support, in collaboration with other teams at the Royal Hospital, to ensure that they are able to continue to live independently for as long as possible.

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Lt. General Tyrone Urch CBE
Lieutenant General Urch and his team on how the British Army is changing for the better

On 16th January Lieutenant General Tyrone Urch and some of his team delivered a fascinating talk to a group of Chelsea Pensioners and staff members, including our Governor, General Sir Adrian Bradshaw.

Advent Calendar
Countdown to Christmas with the Chelsea Pensioners

This Christmas, we’re delighted to be sharing the Royal Hospital’s first-ever handmade advent calendar. From the photograph of the our colonnade – which forms the backdrop of the calendar – to the treasures hidden behind each door, every part of the calendar has been made by a Chelsea Pensioner. 

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